Question 1

What is the installation process?

Accepted Answer

Once the subscription process is complete, users will gain access to their personal account in the TelegramFXCopier account panel. Here are the steps to follow:

In the "Downloads" tab, select the file to download. TelegramFXCopier requires a 64 bit system compatible with Microsoft Visual .NET 4.8.1. You can see Microsoft's list of compatible systems here.
Before launching the setup file, ensure that you have uninstalled any previous versions of TelegramFXCopier from your device.
Double-click on the setup file to initiate the installation process. Allow it to install all the necessary components. You also have the option to add a desktop shortcut. Once the installation is complete, it is recommended to restart your PC or VPS (Virtual Private Server) for optimal performance.

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Question 2

Understanding how Symbol Settings work

Accepted Answer

In some cases, brokers may use symbol prefixes and/or suffixes for forex symbols. For example, a symbol like EURUSD.mini or .XXXYYY. To ensure that the EA can execute trades correctly, you need to specify the symbol settings for these cases.

For instance, if the symbol is EURUSDX, you would go to the EA settings and navigate to the "Symbol Settings" section. In the symbol suffix area, you should add "X" to accommodate the broker's naming convention.

Additionally, different brokers may use varying names for metals, energies, indexes and other assets. For example, Gold might be referred to as either GOLD or XAUUSD. Or US30 might be called US30.cash. To address this, you need to enter the corresponding symbol for each asset in the EA settings.

By accurately configuring the symbol settings, you can ensure that TelegramFXCopier functions properly with your broker's specific naming conventions for symbols and assets.

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Question 3

How to Ignore Terms and Expressions in a Signal

Accepted Answer

Here is a feature in TelegramFxCopier known as "Words/Expressions to ignore." With this option, users can put specific words and expressions from signals that they wish to exclude. For example, if your provider likes to use the term #XAUUSD for some weird reason, you can tell the software to ignore the #.

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Question 4

Understanding the Money Management Settings

Accepted Answer

There are four types of Money Management available:

Fixed Lot: Set a specific fixed lot size for each trade.
Percentage Lot: Define the lot size based on a percentage of your account equity.
Lot per 1000: Set the lot size per 1000 units of the base currency.
Percentage of Equity: Determine the lot size based on a percentage of your account equity.

For each Money Management option, you need to enter the corresponding value in the provided input field.

Additionally, if a signal includes multiple take profit levels (TPs), the EA will open multiple orders. Each order will have a distinct TP value, while the stop loss (SL) remains the same. The EA supports up to 5 TPs. The volume of each TP is calculated using the following rule: TotalLot (calculated in the first part) * TPipercentage %.

For example, if you have set the Money Management Type to Percentage Lot and specified a risk of 2%, and you receive an order on EURUSD with a SL, the calculation may result in a volume of 0.12. If the order has 3 TPs with different percentage values, such as TP1percentage = 50%, TP2percentage = 0%, and TP3_percentage = 50%, the EA will open 2 orders with volumes of 0.06 each (one with TP1 and the other with TP3). If there are no TP4 and TP5 specified, no additional orders will be opened.

In addition, you have the flexibility to trade different symbols with different volumes. For example, you can set a general volume of 0.1 for all symbols, but exclude certain symbols or as

Question 5

How can the user know that the copier is running and signals are copied?

Accepted Answer

On the Metatrader chart, you will see a list of monitored channels displayed. If you don't see any channel names, there are two possible scenarios:

"NOT CONNECTED" - This means that the TelegramFxCopier app is not currently connected to Telegram. Please ensure that the app is properly connected to Telegram.
"CONNECTED BUT NO MONITORED CHANNEL(S)" - In this case, please double-check that you have entered your Metatrader account number correctly in the app and clicked on the save button to save your settings.

By considering these possibilities and verifying the necessary settings, you can ensure the proper function of the copier.

Question 6

How can I activate my license?

Accepted Answer

To begin managing your Metatrader account numbers, please access your account on the TelegramFXCopier website by visiting your user portal. Once logged in, you will find a series of boxes corresponding to the number of licenses you have. Fill in the appropriate Metatrader account numbers in these boxes.

The license activation process is simple and quick. This means that you can easily add, remove, or update your Metatrader account numbers as needed, providing you with the flexibility to adapt and manage your accounts efficiently.

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