Sometimes Telegram can give the user a 'chat not found' error. This is caused when the Telegram session file gets corrupted, or if you change the description of the channel in Telegram's settings.

To fix the error, first close the Telegram app. Then, locate the Telegram Session file on your computer's C drive.

Delete the file 'Telegram Session'.

Then you will need to uninstall Telegram FX Copier, and reinstall it. Follow the instructions here: https://helpdesk.telegramfxcopier.io/367085-I-already-have-a-previous-version-Should-I-uninstall-it

Question 2

Why Didn't My Trade Trigger?

Accepted Answer

There can be a lot of reasons why a trade doesn't open. Let's start with the simple things.

Autotrading/Algotrading is turned off. Make sure it's turned on.

Markets are closed.
You are trying to take a provider order as a market order. If the market price is on the wrong side of either the SL or the TP, some brokers will reject the order completely. See this article for more info.
Broker requotes/no prices. This happens on market orders during thin or fast moving markets. It usually results in a code 10004, 10014, 10018, or 10021.
The signal contains symbols that do not match the EA's internal symbol map (symbol not found). Remember, forex pairs are mapped internally by the EA unless the format is unusual (like #EURJPY or EUR/JPY for example). Gold, indexes and crypto must be mapped manually, in the EA settings. See here.
You are trying to take a trade with a lot size that is sma

Question 3

What if I cannot see the EA on Metatrader Terminal(s) or if I Can't Validate My License?

Accepted Answer

If you have completed the installation process but still cannot see the EA (Expert Advisor) in your MT (Metatrader) terminal, please follow these steps:

Download Zip File: Visit the following link to download the zip file: https://rcl.ink/MRl
Choose MetaTrader Type: Identify your MT type (either MT4 or MT5).
Open the downloaded zip file and navigate to the folders that corresponds to your MT type. The folders will be located at C:\Users\yourcomputer\AppData\Roaming\MetaQuotes\Terminal\
Copy Library Files: Copy the files from the "Libraries" folder within the downloaded zip file to the "Libraries" folder in your Metatrader Data folder.
Copy Icon File: Locate the file named "TelegramFxCopier.ico" within the "Images" folder of the downloaded zip file, and copy it to the "Images" folder in your Metatrader Data folder.
Copy Expert Advisor File: Find the file named "Expert Advisor X.Y" (where X.Y represents the version number) within the "Main" folder of the downloaded zip file. Copy this file to the "Experts" folder in your Metatrader Data folder.

We often see this problem when users try to install the 64-bit version of TelegramFXCopier into MetaTrader 4, which is 32-bit. Some versions of MT4 seem to allow the use of 64 bit files in the EA, while others do not. This can cause issues in MetaTrader 4, such as not being able to validate the user license, and getting 'unin

Question 4

How to Configure the Maximum Spread Allowed in an Order

Accepted Answer

When opening a trade, large spreads can be a concern, especially if there's low volatility. Here's how you can set the maximum spread you will accept for orders;

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Question 5

How can the user know that the copier is running and signals are copied?

Accepted Answer

On the Metatrader chart, you will see a list of monitored channels displayed. If you don't see any channel names, there are two possible scenarios:

"NOT CONNECTED" - This means that the TelegramFxCopier app is not currently connected to Telegram. Please ensure that the app is properly connected to Telegram.
"CONNECTED BUT NO MONITORED CHANNEL(S)" - In this case, please double-check that you have entered your Metatrader account number correctly in the app and clicked on the save button to save your settings.

By considering these possibilities and verifying the necessary settings, you can ensure the proper function of the copier.

Question 6

Understanding how Symbol Settings work

Accepted Answer

In some cases, brokers may use symbol prefixes and/or suffixes for forex symbols. For example, a symbol like EURUSD.mini or .XXXYYY. To ensure that the EA can execute trades correctly, you need to specify the symbol settings for these cases.

For instance, if the symbol is EURUSDX, you would go to the EA settings and navigate to the "Symbol Settings" section. In the symbol suffix area, you should add "X" to accommodate the broker's naming convention.

Additionally, different brokers may use varying names for metals, energies, indexes and other assets. For example, Gold might be referred to as either GOLD or XAUUSD. Or US30 might be called US30.cash. To address this, you need to enter the corresponding symbol for each asset in the EA settings.

By accurately configuring the symbol settings, you can ensure that TelegramFXCopier functions properly with your broker's specific naming conventions for symbols and assets.

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